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Posts Tagged → giant

Giant Food’s punishing self checkout

Does Giant have self checkout to punish its customers? To prove that loyalty takes a long time to undermine?

It’s miserably time consuming, it never works, it hangs up, people standing in multiple lines waiting for help from a single clerk. Giant thinks they’re saving a few pennies in labor cost. But the truth is that Giant is following a traditional path to failure.

By building up customer loyalty, and then giving them less and less, many businesses have milked quality, alienated customers, and then crashed.

Another sign of cheapness is Giant’s slow conversion of name brand foods for its own generic label. But I don’t want Giant’s mediocre quality food. I’m willing to pay for better quality.

Capitalism 101 says our family begins shopping at the Wegman’s on the West Shore.

Another “Day of Infamy”?

Today is the 71st anniversary of the Japanese sneak attack on Pearl Harbor, the HQ of America’s pacific fleet. The attacking Japanese admiral noted at the time that, although Japan had won that battle, ‘a sleeping giant’ had been awakened.

President FDR called it “a day of infamy.”

The relevant question for our time is, given the moral relativism dominating American culture, would Americans both see domestic attacks as infamous, and would they arouse to anger and revenge, as a sleeping giant?

I’m afraid most of America’s leaders would engage in public self-flagellation, proclaiming their guilt in America’s supposed crimes.